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        Posted: 09.08.2017

        Job Details

        EBMS is gearing up to hire it's next best Human Resources Team Member!

        EBMS is one of the nation’s premier industry leaders in health risk management and third party administration of self-funded health benefit plans. We design strategies to transform the health and wellbeing of individuals, organizations and communities. We also work with some of the coolest employees around... Click here to learn more and apply!  http://www.ebms.com/careers.php

        Human Resources Coordinator

        Job Summary: 

        This position provides support for a wide variety of human resource activities, including, employee relations, recruiting, payroll and compensation management. The primary responsibility of this position is to specialize in Employee Relations, Compliance and Payroll Management while offering general Human Resource support to EBMS team members.

        Essential Duties and Responsibilities:

        1. Strategic Business Partnering
          1. Serves as a strategic business partner by ensuring full alignment of HR strategy with core business strategies.
          2. Generates ideas and solutions that aligns EBMS' culture with business strategies through effective partnerships with department leadership
          3. Builds collaborative, trusting and credible relationships with business unit leadership.
          4. Provides coaching and consultation on team member development, engagement, compensation and employee relations to develop and sustain high performance teams.
          5. Exercises good judgment within policies and practices in developing methods, techniques and evaluation criterion for obtaining results.
          6. Works with various levels of management to build leadership competencies and consult on management practices.
          7. Reviews and analyzes effectiveness of current programs and recommends improvements.
          8. Understands and applies metrics to effective decision-making.
          9. Acts as a change agent across the organization.
        2. Payroll Administration
          1. Process payroll for designated companies for multi-state team members and independent contractors.
          2. Provide customer support by handling phone calls, responding to emails and other inquiries from team members.
          3. Extract and evaluate data from payroll system to validate accuracy of timecards and gross-to-net calculations. Proactively identify errors and take appropriate action, working with Finance and HR teams to identify trends and perform root cause analysis.
          4. Completes system configuration to ensure streamlined processes and data integrity.
        3. Employee Relations
          1. Coaches and consults managers and team members in developing organizational management skills and resolving workplace concerns
          2. Provides assistance within the team member performance process
          3. Serves as a subject matter expert for leaves of absences; interpreting and providing guidance on programs, policies, and applicable federal and state regulations.
          4. Tracks and monitors HR metrics and trends to provide analysis for leadership
        4. Policies, Procedures and Regulatory compliance
          1. Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations. Keeps abreast of all regulatory guidelines that affect any areas within the scope of Department.
          2. Prepares and reports to required information to regulatory agencies
          3. Recommends any applicable adjustments or changes to policies and procedures based on changes in laws and regulations and communicates subsequent changes to those with a need to know.
          4. Provide advice, assistance, and follow-up on company policies and procedures and coordinate the resolution of specific policy-related and procedural issues and inquiries.
        5. Customer Service
          1. Provides timely and thorough follow up with internal and external customers.
          2. Appropriately escalates difficult issues up the chain of command.
          3. Acts as a role model in demonstrating the core values in customer service delivery.
        6. Quality Assurance
          1. Serves on committees, work groups, and/or process improvement teams to assist in improving quality/customer satisfaction.
          2. Recognizes and alerts appropriate member of the Executive Team of trends that fall outside of quality parameters.
          3. Performs self quality monitoring in order to develop and execute plans to meet established goals.
          4. Provides ongoing feedback to help optimize quality performance.
          5. Collaborates with others and cross-departmentally to improve or streamline procedures.
          6. Develops new or improves current internal processes to improve quality. 

        Minimum Qualifications:

        • Bachelor's degree in Human Resources, Business Management or related field; Certification in Human Resources preferred (e.g. SPHR or PHR)
        • Minimum of five years of Human Resource experience or related experience
        • Excellent presentation, communication and interpersonal skills
        • Strong level of influence and negotiation skills
        • Able to exercise effective judgment, sensitivity, and creativity to changing needs and situations.
        • Able to establish and maintain healthy working relationships with people in course of work.
        • Ability to research, evaluate and analyze complex techniques, methods and procedures.
        • Demonstrated knowledge on current federal and state employment laws and regulations; prefer multi-state employment law experience
        • Working knowledge of computers and software including but not limited to Microsoft Office products as well as HRIS and applicant tracking software experience
        • Demonstrated leadership, organizational, problem-solving, and analytical skills as well as detailed oriented
        • Strong written and oral communication skills
        • Demonstrated time management and organization skills with flexibility to adapt to dynamic schedules and priorities

        Physical Demands & Working Conditions:

        Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking, and stooping, kneeling, crouching, or crawling is required.  A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time.  Approximately 30% or less of the time is spent standing.  Normal vision abilities required, including close vision and ability to adjust focus.